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<https://repository.uwn.ac.id/id/eprint/930> <http://purl.org/dc/terms/title> "Efektifitas Penerapan Metode 5R Terhadap Tingkat Kepuasan Pasien Di RSU Anutapura Palu"^^<http://www.w3.org/2001/XMLSchema#string> .
<https://repository.uwn.ac.id/id/eprint/930> <http://purl.org/ontology/bibo/abstract> "Prinsip 5R yang diterapkan RSU Anutapura masih sangat kurang dilaksanakan oleh karyawan seperti Perawat dan tenaga rumah sakit lainnya diantaranya security yang sering berkata kasar kepada pengunjung di layanan RSU Anutapura. Kemudian hal lainnya, dimana pasien yang masih kurang puas dengan adanya perawat sering kali ditemui berbicara agak kasar pada saat pasien komplain serta tidak memberikan solusi. 5R merupakan pendekatan pengelolaan lingkungan kerja yang bertujuan sebagai suatu cara untuk mengadaptasi atau mengolah dokumen dan infrastruktur di tempat kerja dengan cara menciptakan rutinitas yang teratur, nyaman dan aman. Tujuan penelitian ini adalah untuk menganalisis efektifitas penerapan metode 5R terhadap tingkat kepuasan pasien di RSU Anutapura Palu. Penelitian yang digunakan yaitu jenis penelitian kuantitatif dengan pendekatan cross-sectional. Populasi dalam penelitian ini adalah sebanyak 74 responden, sampel dalam penelitian ini sebanyak 74 pasien dengan menggunakan teknik total sampling. Teknik pengumpulan data pada penelitian ini adalah menggunakan kuesioner. Setelah membagikan kuesioner kemudian dianalisis menggunakan uji Chi-Square didapatkan bahwa responden tidak merasakan adanya efektifitas penerapan 5R sebanyak 39 responden (52,7) dan tingkat kepuasan pasien yang merasakan puas sebanyak 38 responden (51,4%). Hasil uji Chi- Square di peroleh p-value = 0,001 (<0,05) dapat disimpulkan bahwa terdapat adanya hubungan efektifitas penerapan metode 5R terhadap tingkat kepuasan pasien di RSU Anutapura Palu. Saran bagi RSU Anutapura Palu agar dapat meningkatkan penerapan 5R agar dapat meningkatkan kepuasan pasien."^^<http://www.w3.org/2001/XMLSchema#string> .
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